Preliminary Legal Information

Information from § 312e BGB in connection with 3 BGB-InfoV

1. Technical steps leading to the conclusion of a contract

You have the possibility to view transactions such as orders, deliveries etc. on your password-protected customer account at any time.

The following steps will explain in detail how to submit an order to us. Please read this statement carefully before purchasing.

You select items from our range without obligation.
Once you have found the desired product in our product range, you can add the product to your shopping cart without obligation by clicking on the shopping cart button shown directly on the product.

View the contents of the shopping cart without obligation.
If you wish to view the contents of your current shopping basket without obligation, click on the shopping basket icon, which is visible on our website throughout your stay and also shows you the number of selected products.

Delete the contents of the shopping basket in whole or in part.
If you want to change the quantity of a selected item, select the desired quantity from the pull-down menu. If you want to delete articles from your shopping cart, simply use the "delete symbol" to the right of the total for the respective article.

New customer registration and login with existing customer account.
Once you have found all the desired items and placed them in your shopping cart, you can continue the order process by clicking on the "proceed to checkout" button. Now you can log in with your customer data. If you do not yet have any customer data, you must click on the "New Customer" button here. On the following page you can then create a personal customer account or continue the order by clicking on "I do not want to create a customer account".

Selection of terms of delivery and payment.
After successful registration, successful login or entry of your data, you will be taken to the next page in the order process. Here you can select your desired delivery and payment method without obligation. After selecting the desired delivery and payment method, you will be shown the shipping costs without obligation. You can change these at any time by selecting another delivery and payment method.

Specify a delivery address.
If the selected products are not to be delivered to your specified billing address, you can enter a different delivery address here.

Confirm your order.
Click on the "Continue" button to go to the confirmation page, where you can view all the details of your order again without obligation. All costs incurred will be shown here. If you want to make changes, you can use the "Back" button.

If you would like to complete your order, please read our GTC and confirm them.

Complete your order.
Once you have confirmed and checked all details, you can place a binding order with us by clicking on the "Send order" button.

Order successfully completed.
The receipt of your order will be confirmed on the following page. Here you have the possibility to print out the details of your order. Shortly after pressing the button "Send order now" you will also receive a confirmation of receipt of your order to the e-mail address specified in your customer account.

2. Electronic confirmation of the order

The buyer receives an electronic confirmation of receipt of the order immediately after receipt of the order.

3. Storage of the contract text by the entrepreneur (and the buyer)

The data required for processing the contract between you and us are stored by us and are accessible to you at all times. In this respect we refer to the data protection regulations in our General Terms and Conditions. During the order process you have the possibility to save the contract texts and instructions as a pdf file.

4. Detecting and correcting input errors

You can identify any input errors when placing your order in the final confirmation before the checkout and correct them at any time before sending the order with the help of the delete and change function.

5. Languages available for the conclusion of the contract

The language available for the conclusion of the contract is English, German, French and Dutch.

6. Codes of conduct

We are not subject to any special codes of conduct not mentioned above.